Transfer Details

Price

  • Adult: $49 USD
  • Child (1 to 4 yrs): $29 USD

Available Options During Reservation

  • Shared transfer
  • Private transfer

Group size

  • Min. 1
  • Max. 15

Baggage Rules

Included:

  • 1 medium suitcase (67 × 48 × 27 cm) OR 1 small carry-on (55 × 40 × 25 cm)
  • 1 personal item (e.g. backpack) which will travel on your lap

Extras:

  • Oversized or additional luggage: $20 USD per piece (each way)
  • Notify us ahead of time for unusual items like surfboards or strollers

Important Notes:

  • You carry and handle your own luggage
  • We are not liable for lost items
  • If we recover a lost item, return is subject to a ticket fee

Children’s Policy

  • Reservations for children: if your child is between 1 & 4 years old, or you wish to bring a child seat, contact us to make a booking.
  • Babies (up to 12 months):
    • Can ride free on a parent’s lap
    • If they’re in a car seat, the cost is half price
  • Kids 1 year and 1 month to 3 years and 11 months old:
    • Pay half price with rights to their own seat
  • Kids 4 years and older:
    • Full ticket price, with rights to their own seat
  • Parents must bring car seats if they use one
  • Car seats are not needed by law on our vehicles

Pick-Up Rules

  • Meet the guide on the pier 20 minutes before the departure time and you will be escorted to the correct boat.
  • If we need to contact you about this departure, our preferred contact method is WhatsApp. Please ensure you provide your correct number during the reservation

Service Conditions

  • Schedules subject to change
  • Delays or cancellations due to weather, health, breakdowns, etc. are not our fault
  • Replacement vehicle arranged within 4 hours in case of breakdown
  • Booking issues notified via email