FREQUENTLY ASKED QUESTIONS

You will need your passport and must meet the entry requirements for both Argentina and Brazil based on your nationality. Your driver will brief you on exactly what to have ready before you reach the checkpoint. We handle the logistics — you just need your documents.

Green Toad Bus uses a purpose-built system to reduce border delays between Puerto Iguazu and Brazil. For private car transfers with 1 to 4 passengers, we use a coordinated two-driver system that allows for a faster, smoother crossing. For private van transfers with 5 or more passengers, we use dedicated tourism lanes reserved for registered tourism operators.

With our two-driver coordination system, most crossings take between 20 and 40 minutes. Standard tourist crossings without these advantages can take 60 to 90+ minutes or more during peak times.

Yes. On eligible transfers, your luggage can be securely stored in the boot of your private vehicle while you visit the falls. Your driver stays with the vehicle at all times, so your bags are never left unattended, placed in lockers, or handed to a third party.

This is included on transfers where your falls visit is between two different points, such as airport to hotel, hotel to airport, or Puerto Iguazu to Foz do Iguaçu.

Visiting both sides on the same day is possible but demanding — each park deserves at least half a day. We recommend visiting each side on separate days if your schedule allows. Contact our team when booking and we can arrange both transfers together.

Absolutely. We pick up and drop off at any address in Puerto Iguazu or Foz do Iguaçu — hotels, Airbnbs, hostels, or private residences. Just enter your exact address at the time of booking.

Depending on your group size, we use modern air-conditioned private cars, SUVs, or minivans. All vehicles are clean, comfortable, and equipped to handle luggage.

Child seats are not required by law and are not provided. If you would prefer your child to use one, you are welcome to bring your own.

Flexible cancellation is available up to 24 hours before your scheduled transfer with a full refund. Within 24 hours, cancellation terms vary by service. Full details are provided at the time of booking.

Yes. We operate early morning, late evening, and overnight airport transfers. We track your flight regardless of the hour.

Yes. All Iguazu Falls Travel drivers and coordinators speak Spanish and Portuguese, and most communicate with basic tourism English. They have translator Apps if needed and you have a WhatsApp number to talk to someone in English if you need to.